• The Gateway Medical Practice

    We are accepting new patients.

    More Information
  • Clinics and Services

    We offer a range of clinics and services at the practice.

    More Information
    Home Visits
  • Repeat Prescriptions

    All repeats are to  be done via the POD (Prescription Ordering Direct) Service.

    More Information
    Repeat Prescriptions
  • Self care

    pharmacy poster
  • Self care

    pharmacy poster 2
Show Side Menu
Getting the most from 10 minutes with the GP
Call 111 - When it is less urgent than 999
Useful Resources

Welcome To The Gateway Medical Practice


On Friday 30/08/2019 from 12pm our computers will not be working due to the integration of our computer systems with The White Horse Surgery, This means that on Friday 30th we will be running an urgent/emergency service only as we cannot access any computerised records – therefore please do not contact us or attend the Surgery unless your query cannot wait until Monday. Please see alternative service options listed below. Normal service from 8am on Monday 02/09/2019.

Urgent Care Services

Pharmacies: Your local pharmacist is a medicines expert that can advise on most common ailments and give health and wellbeing advice. Download the Health Help Now app for pharmacy opening times and find out more on the stay well pharmacy page.

NHS 111: If you don’t have internet access or a smartphone, and need health help when it’s not an emergency, NHS 111 can give you free health advice, 24 hours a day, 365 days a year.

Minor injuries unit : Trained nurses at minor injuries units (MIUs) can assess and treat cuts, sprains, minor burns, minor dislocations of the fingers and toes, minor eye injuries and remove foreign bodies from, for example, ears and  noses. MIUs cannot treat babies under one year old.  MIUs are open every day of the year.

  • Gravesend Minor Injury unit, Gravesham Community Hospital: Bath Street, Gravesend, DA11 0DG. Open 8am to 8pm, every day of the year. Phone: 01474 360816

    A&E: The ED /A&E is open 24 hours a day, 365 days a year. If you have NOT had an Accident or suffering a life threatening emergency please use one of the alternative services above.

    Dentists: For emergency dental care, contact your own dentist first. At evenings, weekends and bank holidays (8.30am to 1.25pm) you can call DentaLine on 01634 890300.

    Mental health support: Free confidential emotional advice and guidance is available 24 hours a day, seven days a week, from the Mental Health Matters helpline on 0800 107 0160. The Samaritans are also there to listen at any time of day or night and can be reached by dialling  116 123.

Merger of practices

On Monday 1 July 2019, The Forge Surgery, Gateway Medical Practice and White Horse Surgery, all located on the Fleet Health Campus, Northfleet, merged to form one GP practice.

The team of GPs, Advanced Nurse Practitioners, Practice Nurses, Reception and Administration from all three practices are now working together as one large new GP practice known as Springhead Health.

All patients registered at any of the three practices automatically transfer to Springhead Health and can continue to access GP care and other GP services.

For the time being, there are no changes to how things work. The new practice continues to use the same telephone numbers; the same staff are on reception, and patients are being seen by their regular GPs. There are also no changes to the way prescriptions are dealt with. 

A dedicated team has been set up to assist patients with any questions or concerns they may have in the early days of the merger. They can be contacted by visiting the Whitehorse surgery between 2pm and 5:30pm Monday, Tuesday and Friday; calling 0300 0300 000 Monday to Friday between 10am and 5pm, or sending an email to whitehorse@nhs.net.

The practices are joining to form one practice as this will allow them to provide improved care to patients; to further develop and expand the services they offer; and to respond more effectively to the anticipated population growth and rising number of patients in the area in the coming years.

Patients can choose to register with another GP practice if they live within another practice’s boundary. If you wish to do this, please contact the GP practice you would like to register with.

We also advise that Dr Ozua has now semi-retired and will be working with us as a locum GP– he will therefore not have any pre-bookable appointments, only on the day bookings and he will not be undertaking any private work ie Medicals etc.

In keeping with the new 2019 GP contract we will also be working closely with our neighbouring practices to form Primary Care Networks. This will make our practice and others in the network more sustainable, enable GPs to address workload and continue to provide high quality care.

The Gateway team would like to thank you for your loyalty, co-operation and goodwill shown over the past. We are fortunate to have you as our patients and we look forward to caring for you under "Springhead Health Ltd".

We're here for you, for longer.

Extra appointments are now available in your area during the evening and at the weekend.

To book an appointment contact your GP practice.

For more information, visit nhs.uk/GPaccess

August Awareness Campaigns

 Gateway Medical Practice

Fleet Health Campus,
Vale Road,
DA11 8BZ

Telephone: 01474 54 66 99
Fax: 01474 54 66 88
Out of Hours: 111


You can also find us on facebook for any updates and changes.


Practice News
  • 07Aug 2019

    Missed Appointments July

    49 patients did not attend or cancel their appointments through out July! Its easy to cancel your appointment and we ask that our patients please cancel any unwanted appointments so we can offer to those still needing them, leave us a message on our cancellation line or reply cancel to your text reminder.

    Read More »
  • 01Jul 2019

    Missed Appointments June

    41 patients did not attend or cancel their appointments through out June! We ask that our patients please cancel any unwanted appointments so we can offer to those still needing them.

    Read More »
  • 03Jun 2019

    Missed appointments May

    51 patients did not attend or cancel their appointments through out May! We ask that our patients please cancel any unwanted appointments so we can offer to those still needing them.

    Read More »
Health Conditions A to Z
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!