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Useful Resources

Online Services

Do It Online

You can no longer order your prescriptions via the pharmacy, you now need to ring POD Prescription Ordering Direct on 0300 131 1100 or submit a written request to the surgery

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Online Services

The Gateway Medical Practice offer 3 forms of Online Services, these are

1) Online Booking of Appointments

2) Requesting Repeat Medication

3) Access to Summary Records

For Patients to access Online Bookings and Access to Summary Records, you must complete the relevant registration form, and provide (in person to the Practice) 2 forms of Identification, one of much must be a Photo ID. Please note that copies of ID are not allowed, and all documentation should be original. It is essential that Practice Staff are registering the correct patient. You can download the form at the link below.

Online Services Registration Form (.docx)

It is also essential that Patients read the Patient Information Leaflet that is also linked below.

Patient Information Leaflet (.docx)

To order Repeat Prescriptions online, patients simply need to click on the link at the bottom of the Home Page and register on this website.

Your Neighbourhood Professionals. Just a Click Away! Gravesham Community Leisure Limited
Your Neighbourhood Professionals. Just a Click Away! Gravesham Community Leisure Limited